Rental records deserve a careful privacy standard.

Scope

This Privacy Policy explains how BnbTaxes collects, uses, shares, and protects personal information when you visit our website, create an account, use the Service, contact us, or subscribe to a paid plan.

This Policy does not cover the practices of independent third parties, including payment providers, tax professionals, or platforms from which you may export or download data.

Information we collect

We collect information you provide, such as your name, email address, account preferences, support messages, property details, rental income, expenses, calendar use, assets, classification answers, evidence references, and export history. We may also receive authentication information from our identity provider when you use a supported sign-in method.

We collect technical information needed to operate and secure the Service, such as device and browser information, IP address, log information, pages or features used, and cookie or similar technology preferences. Payment card details are collected and processed by Paddle, not stored by BnbTaxes.

How we use information

We use information to provide and secure the Service, authenticate users, maintain workspaces, calculate educational estimates, generate exports, answer support requests, prevent abuse, comply with legal obligations, and improve the Service.

We do not sell personal information or use sensitive rental records to build unrelated advertising profiles.

How we share information

We share information with service providers that help us operate the Service, including authentication, cloud hosting, database, email, and payment providers. They may process information only on our behalf and under appropriate contractual or legal safeguards.

We may disclose information when required by law, to protect rights, safety, and security, or as part of a business transfer such as a merger, financing, or acquisition. We do not share Your Content with your tax professional, a marketplace, or another user unless you choose to export, invite, or otherwise direct that sharing.

Data retention

We keep personal information for as long as reasonably needed to provide the Service, meet legal and accounting obligations, resolve disputes, and enforce agreements. Retention periods vary by the type of information and the reason we collected it.

When you request account deletion, we will delete or de-identify personal information subject to lawful retention needs, including fraud prevention, tax and payment records, and backup retention schedules.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No online service can guarantee absolute security. You should use a unique password, protect your account, and avoid sending tax documents through unencrypted email unless a secure process has been provided.

Your privacy choices

You can review and update certain account information in the Service, adjust non-essential cookie choices where offered, unsubscribe from non-transactional marketing messages, and request access, correction, deletion, or export of personal information by contacting support@bnbtaxes.com.

Depending on where you live, you may have additional privacy rights. We will respond to a verified request as required by applicable law. An authorized agent may submit a request where permitted by law, subject to verification.

Children and international transfers

The Service is not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can investigate and take appropriate action.

BnbTaxes may process information in the United States and other locations where our service providers operate. Where required, we use appropriate safeguards for international data transfers.

Changes and contact

We may update this Privacy Policy to reflect changes in the Service, law, or our practices. The effective date identifies the latest version. For privacy questions or requests, email support@bnbtaxes.com.